Cancellation Policy
1 You are entitled to cancel the Services by contacting Us no less than 1 working day prior to the renewal date for your Services.
2 You may cancel your contract with Us either by telephone, through Your Control Panel, by letter and email. Once We accept Your cancellation request, You will be provided with written confirmation of cancellation. Cancellation requests by letter and email need to be received at least three working days prior to your renewal date. Cancellation requests will not be deemed to have been received and accepted until We have issued Our written confirmation to You.
3 If You have entered into this Agreement as a consumer, You have the right to cancel Your contract within 14 days from the date the contract is formed. For the avoidance of doubt, the contract is formed when You place the Order button through Our website, and therefore providing Us with permission to commence Your Services.
4 As a result, as soon as the Services have commenced, You will not have the right to cancel the Contract under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Please note that if You do not wish to waive this right, We will not be able to commence Your Services.
5 For clarity, domain purchases are not covered by the Consumer Contracts.
6 For the avoidance of doubt, if You use the Services in the course of business, You will be treated as a non-consumer and statutory consumer protection will not apply to this Agreement.
7 We reserve the right to cancel and/or withdraw Your Service at any time without reason by providing you 30 days’ written notice.
